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Supplier > Supplier Relationship Management (SRM)

Supplier Relationship Management

The supplier relationship management (SRM) is a portal tied to the QAD ERP that allows buyers and suppliers to communicate and coordinate across a variety of modules that are all a part of the same system.

The Components or the SRM are :

Dashboard

  • Gives a quick visual overview of orders, deliveries, and invoices.
  • Shows different information depending on the user's role.

Inventory and Replenishment

  • Tracks stock levels and shows when items are running low.
  • Sends alerts so suppliers know when to restock.
  • Lets suppliers update their own delivery information.

Purchase Orders

  • Lets buyers and suppliers view, confirm, and approve orders.
  • Allows suppliers to request changes, which buyers then review.
  • Provides reports on open, closed, and overdue orders.

Quotes and Estimates

  • Lets buyers request pricing from one or more suppliers.
  • Lets suppliers submit their prices and lead times.
  • Helps buyers compare responses and choose the best option.

Shipping and Delivery

  • Lets suppliers notify the company when a shipment is on its way.
  • Tracks items through shipping, receiving, and quality checks.
  • Keeps a log of all delivery activity.

Invoices and Payments

  • Lets suppliers submit invoices.
  • Records payments and shows account statements.
  • Stores banking details securely.

Document Library

  • Keeps shared files and documents in one place.
  • Controls who can see what.

Surveys

  • Lets the company create and send surveys to suppliers.
  • Collects, reminds, and reports on responses.

Supplier Information

  • Keeps supplier details, locations, and classifications organized.
  • Offers lists and reports to find suppliers quickly.

Spending and Supplier Reports

  • Summarizes how much is spent with each supplier.
  • Highlights overdue orders and received goods.

Contact Management

  • Maintains contact lists for suppliers and buyers.
  • Lets suppliers manage their own contacts.

Supplier Performance

  • Scores suppliers on quality and delivery over time.
  • Provides downloadable scorecards and reports.

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