ServiceTracking.com

FAQ - (Frequently Asked Questions)

What is ServiceTracking.com?

ServiceTracking.com is a software that was developed by Tayrex corporation as answer to the increasing demand from the service market to have a fully and on demand.solution.

How quickly can we install ServiceTracking.com?

You can start using ServiceTracking.com in a day. Our experts will install the software and immediately you will be up and running. All the stations on the floor are connected instantly, providing they carry a web browser and can connect to the server.

How fast can I setup ServiceTracking.com?

Your Service, locations, clients, items, and other setup data can be uploaded into ServiceTracking.com, having you ready for operations in a matter of minutes. You can also enter your setup manually if needed.

What if I need help?

We will accompany you through every step of implementation. We provide training and will assist you to get everything up and running. If you still having difficulties, our support is ready to answer any question.

What Service management functions can I expect from ServiceTracking.com?

ServiceTracking.com is fully deployed service management software that includes all your service management operations, from Dispath, Sales Orders, to Statistice, Professional Services, and Billing. ServiceTracking.com offers service tracking and many other service management functions. ServiceTracking.com is EDI capable and can connect and exchange information with virtually any other software that allows import/export.

I have special needs. ServiceTracking.com do for me?

We provide customization to ServiceTracking.com to suite your needs. What ever the challenges you provide, our team of experts will work with you to analyze and resolve your needs.

Can my clients view their information?

ServiceTracking.com provides functionality, where clients can log in and view the information you allow them to see, either it would be Archive information, sales orders, Dispath or billing information.

What about email confirmations?

ServiceTracking.com provides a full range of emails, either to your customers, notify them about the service, or to your Service manager.

Can ServiceTracking.com operate in a multilingual environment?

ServiceTracking.com is multilingual. Each user can have its own language, either the service operators or your clients.

Do you have other products that connect to ServiceTracking.comt?

We offer additional products to connect to ServiceTracking.com, anything from a Call Center to stand alone EDI.

Is it expensive?

ServiceTracking.com is very much affordable. We will work with you to find the best fit for the right price.

Please contact us to discuss how can we assist you with your needs.